Leading vacuum manufacturer Shark are currently urging consumers to get in touch with them via their phone line or recall website after a series of reports about a fault in one of their Rotator series of vacuums. With 142,000 of these models sold in the US alone through various retailers, this is a popular appliance and this Shark vacuum recall is targeting a large range of models to eliminate the risk to consumers and rectify the problem.
What is the problem with these Shark Rotator vacuums?
There is a part within the wand that has proven to be prone to breakages and this aluminum wand can then disconnect from the vacuum’s handle completely. Not only could this cause problems and potential injury by being loose and unreliable, there is the concern that the metal wand could still hold an electric charge and users could be in danger of electric shocks. As things stand, there have been 62 reports of wand disconnections and no reports of injury but Shark are not taking any risks here and have issued this recall.
Is your vacuum affected by this Shark vacuum recall?
If you have a Shark Rotator and have experienced a fault with the wand like the one mentioned above, do not assume that it is just a flaw to put up with; if you haven’t, it is still worth checking your model number for recall notices. There are four different models that are being highlighted as potentially hazardous in this Shark recall – the NV650W, NV651, NV652 and NV660. The following helpful description has been given out as part of the statement, that these machines can be identified by their size of 45×12 inches, their maroon and purple coloration and the clear plastic midsection; however, the model number should also be printed on the back if you are uncertain about which model it is that you purchased.
What should you do next?
If you know that you are in possession of one of the four models listed above, or are unable to find the model number but suspect that you have one of them from this description, there are two important steps that you need to take with this Shark Vacuum recall. Firstly, stop using the appliance and inform others in the household not to risk using it until you are sure of its safety; secondly, contact Shark to report the appliance and arrange for a replacement. The company will not send you a new vacuum but they will send out a free replacement wand.
If you are concerned about the safety of your Shark Rotator Lift-Away the best course of action is the head to www.sharkrecall.com to check the status of your product and arrange for the return and replacement of the wand. It is better to be safe than sorry and this could potentially be a dangerous fault. 62 reports out of 142,000 sounds small but there is the chance that many others could still develop this fault so get your model checked, sign up for a free wand if needed and keep your family protected.
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